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Hi Team, I am a loyal customer and been using this eyepencil for more that 6 years. The quality has clearly gone down and have to keep sharpening the pencil with no luck. Please bring the old formula back, else will have no choice but to look for another brand. Hope you will look into this feedback. Thanks Anita. Originally posted on www.esteelauder.co.uk
Anonymous
From United Kingdom
I have used this eyeliner for a long time buy the last 2 will not sharpen no matter what sharpener I use so in affect you use it once try to resharpen and waste most of the pencil .I'm really disappointed. Originally posted on www.esteelauder.co.uk
Anonymous
From United Kingdom
I bought this Double Wear 24H Waterproof Eye Pencil in Smoke colour, because I had this for years and I was satisfied. The colour is really lasting which is great, but it's extremely soft/tender like a butter, which makes it really hard to work with. And the price has gone up really high which isn't equal with the quality which this product gives. Originally posted on www.esteelauder.co.uk
Anonymous
From United Kingdom
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