I ordered the Alice top & wellibobs for my best friend as a birthday present to collect in store At Nottingham as I was there for a concert & have no Joules shop near to me unfortunately. I arrived on the Friday & staff @ store said the order may be there the next day . Visited the store Saturday @ 10am as we were due to check out of our hotel that morning & the delivery had been delayed. However, the store staff went above & beyond to collect my items from the store itself in the correct sizes etc & packaged them & then told me that the delivery items would be credited once they weren’t Collected. Amazing staff that were a credit to Joules @ made a customer very happy & I’d definitely return 10/10 Joules. Originally posted on Joules